Avaya - Support Engineer Sydney Australia

 

Avaya - Support Engineer

• Avaya Service Engineer
• Sydney Location
• Excellent Remuneration on offer

Title: Avaya - Support Engineer

The Company: This is one ICT Giant winning in the solutions space! With a vast array of business solutions this organisation is quickly positioning themselves as a one stop shop for all business IT and communications requirements. This company offers a forward- thinking, resource rich environemnt with a solid reputation. You will find yourself being constantly stimulated and the opportunity for career progression is very high.

Duties:

The Support Engineer will reside onsite within the Customer network service team. The onsite engineer will provide services to Customer during Customer business hours.

Experience:

Incident restoration and service provisioning for Avaya telephony services as per the policies and procedures of the Network Service Team;

Development & documentation of incident & service provisioning & policy with the Network Service team.

Network Monitoring & fault detection.

Change & release of preventative maintaince and or/patches to resolve problems on the Avaya platform.

Skll & procedure education of Network Service and IT Service Desk personal;

Moves Adds and Changes.

Key skills: Strong customer service orientation. Excellent Communication skills. Problem analysis and problem solving skills.

Remuneration: Excellent Package .

If you fulfill the criteria and you are interested in taking your career to the next stage please register your interest by clicking on the "Apply" button immediately. The client is currently short listing for this exciting role, so don't delay.

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